Overview
Sometimes you want to show a customer all the coupons they’re eligible for — taking into account their attributes as well as the current content of their cart. Voucherify’s Qualifications API helps recommend applicable promotions and coupons in the given customer and order context with filtering options based on campaign category and hierarchy. The qualifications API can be applied (among others) for:- Upsell scenarios - showing the customers the discounts available for the customer, encouraging the customer to adjust the cart to conform to the available promotions.
- Customer wallet - providing a list of vouchers the customer was assigned/received (in Voucherify’s terms, a voucher was published to the customer) in the past that can be used for the current cart.
- Strike through price - showing new prices for a list of products after a promotional discount is applied.
- Showing coupons available for given products in a product catalog
API Endpoints
There are two dedicated API Endpoints for checking eligibility:| Endpoint | Link |
|---|---|
POST v1/v1/qualifications | Check eligibility using the server-side endpoint. |
POST v1/client/v1/qualifications | Check eligibility using the client-side endpoint. |
Scenarios
To specify the types of promotions and codes that you would like to reveal to your customers, we introduced the option of including a scenario. A scenario defines the type of content that you would like to return from all the available campaigns and standalone codes that you’ve created in Voucherify.| Scenario | Possible Use Case |
|---|---|
| ALL | Returns all redeemables available for the customer in one API request. |
| CUSTOMER_WALLET | returns vouchers applicable to the customer’s cart based on the vouchers assigned to the customer’s profile. |
| AUDIENCE_ONLY | Returns all vouchers, promotion tiers, and campaigns available to the customer. Voucherify validates the rules based on the customer profile only. |
| PRODUCTS | Returns all promotions available for the products (when a discount is defined to be applied to the item or when the item is required in the validation rule). |
| PRODUCTS_DISCOUNT | Returns all promotions available for products when a discount is defined as applicable to specific item(s). |
| PROMOTION_STACKS | Returns the applicable promotion stacks. |
| PRODUCTS_BY_CUSTOMER | Returns all promotions available for a customer for the products (when a discount is defined to be applied to the item or when the item is required in the validation rule). |
| PRODUCTS_DISCOUNT_BY_CUSTOMER | Returns all promotions available for a customer for products when a discount is defined as applicable to specific item(s). |
BEST_DEAL or LEAST_DEAL.
Use Cases
To show a couple of the use cases that are possible with the qualifications API, we’ll show it using the following scenarios. Depending on the different scenario, we’ll send a slightly different API call and the results will be returned in the context of the scenario.Customer profile
The customer is assigned 2 vouchers.| Campaign | Details |
|---|---|
| Gift card campaign | The gift voucher maIxGd5r can be used by the owner of the code only |
| Discount campaigncamp_f78wOLL9cE2WCSdtliT0UIh0 | Voucher code vm3HkNF2 from a 10% discount for BOSCH products redeemable by the owners of the code. |
Promotions
The use case assumes there are also two promotions available.- 10% for everyone on entire order
- 20% for Digital books for VIP customers.
Case 1 - Logged in vs non-logged in customers
- If the customer is not logged in, the customer will see only one promotion - the 10% for everyone. |
"scenario": "ALL" - If they are logged in, they will see two promotion tiers and all the vouchers they have on their hand. |
"scenario": "ALL"
Not Logged in
Since we cannot identify the customer, we can not show redeemables that are out of scope, i.e. that are not dependent on the customer profile.
{
"scenario": "ALL",
"order": {
"items": [
{
"source_id": "bosch_product_1",
"quantity": "1",
"price": 10000,
"related_object": "product",
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"source_id": "digital_book",
"quantity": "1",
"price": 1500,
"related_object": "product",
"product": {
"name": "Digital Book"
}
}
]
},
"options": {
"expand": [
"redeemable"
]
}
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "promo_mIVcCKyEOu47LPDjXn3rTUC1",
"object": "promotion_tier",
"created_at": "2023-09-18T11:52:08.234Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ORDER",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"discount_amount": 1150,
"total_discount_amount": 1150,
"total_amount": 10350,
"applied_discount_amount": 1150,
"total_applied_discount_amount": 1150,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"name": "10% off",
"banner": "10% off",
"campaign_id": "camp_orPbvjZ9OSmaZzRvj5gjT1kK",
"campaign_name": "Promotion - % off"
}
],
"total": 1,
"has_more": false
},
"order": {
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"price": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"price": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"stacking_rules": {
"redeemables_limit": 30,
"applicable_redeemables_limit": 5
}
}
Logged in
Once we know who the customer is, the Qualifications API can now return the promotions that are customer specific and the voucher codes the customer owns and that can be used right now. This would then return the following:| Campaign | Details |
|---|---|
| Gift card campaign | The gift voucher maIxGd5r can be used by the owner of the code only |
| Discount campaign10% discount for BOSCH products | Voucher code vm3HkNF2 from a 10% discount for BOSCH products redeemable by the owners of the code |
| 10% for everyone on entire order | The promotion is available for anyone and gives a 10% discount |
| 20% for Digital books for VIP customers | The promotion is available to customers who are VIP customers and is applicable to digital books only |
{
"scenario": "ALL",
"customer": {
"source_id": "GUID_123_john_wayne",
"name": "John Wayne",
"metadata": {
"tier": "VIP"
}
},
"order": {
"items": [
{
"source_id": "bosch_product_1",
"quantity": "1",
"price": 10000,
"related_object": "product",
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"source_id": "digital_book",
"quantity": "1",
"price": 1500,
"related_object": "product",
"product": {
"name": "Digital Book"
}
}
]
},
"options": {
"expand": [
"redeemable"
]
}
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "promo_mIVcCKyEOu47LPDjXn3rTUC1",
"object": "promotion_tier",
"created_at": "2023-09-18T11:52:08.234Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ORDER",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"discount_amount": 1150,
"total_discount_amount": 1150,
"total_amount": 10350,
"applied_discount_amount": 1150,
"total_applied_discount_amount": 1150,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"name": "10% off",
"banner": "10% off",
"campaign_id": "camp_orPbvjZ9OSmaZzRvj5gjT1kK",
"campaign_name": "Promotion - % off"
},
{
"id": "maIxGd5r",
"object": "voucher",
"created_at": "2023-09-15T13:00:36.391Z",
"result": {
"gift": {
"credits": 2500
}
},
"order": {
"amount": 11500,
"discount_amount": 2500,
"total_discount_amount": 2500,
"total_amount": 9000,
"applied_discount_amount": 2500,
"total_applied_discount_amount": 2500,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_blYBZY5V5KQ3PuLfzs0DmuX0",
"campaign_name": "Gift Card Campaign Fall 2023"
},
{
"id": "vm3HkNF2",
"object": "voucher",
"created_at": "2023-09-15T12:59:34.860Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 1000,
"total_discount_amount": 1000,
"total_amount": 10500,
"items_applied_discount_amount": 1000,
"total_applied_discount_amount": 1000,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"discount_amount": 1000,
"applied_discount_amount": 1000,
"price": 10000,
"subtotal_amount": 9000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_kHDQEBDVn8G04oxvgzRf5et9",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
},
{
"object": "product",
"id": "bosch_product_1",
"source_id": "bosch_product_1",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_f78wOLL9cE2WCSdtliT0UIh0",
"campaign_name": "10% discount for BOSCH products"
},
{
"id": "promo_QwH9khhoiNAthPykdnpAcpAi",
"object": "promotion_tier",
"created_at": "2023-09-15T12:48:11.443Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 20,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 300,
"total_discount_amount": 300,
"total_amount": 11200,
"items_applied_discount_amount": 300,
"total_applied_discount_amount": 300,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"discount_amount": 300,
"applied_discount_amount": 300,
"price": 1500,
"subtotal_amount": 1200,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_KM2mzWPu77CFvZX2wWBqVKVp",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
1
]
},
{
"object": "product",
"id": "digital_book",
"source_id": "digital_book",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
1
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"name": "20% off Digital books for VIP customers",
"banner": "20% off Digital books for VIP customers",
"campaign_id": "camp_orPbvjZ9OSmaZzRvj5gjT1kK",
"campaign_name": "Promotion - % off"
}
],
"total": 4,
"has_more": false
},
"tracking_id": "track_wBhrnKJfwZMTuOpQ+uItfJXOJ6STUymy",
"order": {
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"price": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"price": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"stacking_rules": {
"redeemables_limit": 30,
"applicable_redeemables_limit": 5
}
}
Case 1 Summary The qualification request returned all of the possible vouchers and redeemables the customer could use right now. You can use the qualifications API request to enhance the customer experience by:All of these scenarios require one API request per attempt.
- Showing the current promotions available for everyone on the home page
- Showing a different set of promotions available for a specific customer on the home page
- Present the list of available discounts during the customer’s checkout
This scenario considered the promotions, voucher codes, and voucher campaigns available for the customer to be used on the current cart. You can experiment with the “Audience Only” scenario that will return all of the discounts based on the customer profile alone, enabling you to create upsell scenarios.
Case 2 - Vouchers assigned to customer
We’ll send the same request, but with a differentscenario setting.
Only the voucher codes assigned to the customer will be returned. "scenario": "CUSTOMER_WALLET"
{
"scenario": "CUSTOMER_WALLET",
"customer": {
"source_id": "GUID_123_john_wayne",
"name": "John Wayne",
"metadata": {
"tier": "VIP"
}
},
"order": {
"items": [
{
"source_id": "bosch_product_1",
"quantity": "1",
"price": 10000,
"related_object": "product",
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"source_id": "digital_book",
"quantity": "1",
"price": 1500,
"related_object": "product",
"product": {
"name": "Digital Book"
}
}
]
},
"options": {
"expand": [
"redeemable"
]
}
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "maIxGd5r",
"object": "voucher",
"created_at": "2023-09-15T13:00:36.391Z",
"result": {
"gift": {
"credits": 2500
}
},
"order": {
"amount": 11500,
"discount_amount": 2500,
"total_discount_amount": 2500,
"total_amount": 9000,
"applied_discount_amount": 2500,
"total_applied_discount_amount": 2500,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_blYBZY5V5KQ3PuLfzs0DmuX0",
"campaign_name": "Gift Card Campaign Fall 2023"
},
{
"id": "vm3HkNF2",
"object": "voucher",
"created_at": "2023-09-15T12:59:34.860Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 1000,
"total_discount_amount": 1000,
"total_amount": 10500,
"items_applied_discount_amount": 1000,
"total_applied_discount_amount": 1000,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"discount_amount": 1000,
"applied_discount_amount": 1000,
"price": 10000,
"subtotal_amount": 9000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_kHDQEBDVn8G04oxvgzRf5et9",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
},
{
"object": "product",
"id": "bosch_product_1",
"source_id": "bosch_product_1",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_f78wOLL9cE2WCSdtliT0UIh0",
"campaign_name": "10% discount for BOSCH products"
}
],
"total": 2,
"has_more": false
},
"tracking_id": "track_wBhrnKJfwZMTuOpQ+uItfJXOJ6STUymy",
"order": {
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"price": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"price": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"stacking_rules": {
"redeemables_limit": 30,
"applicable_redeemables_limit": 5
}
}
Case 2 Summary The customer wallet scenario returned the list of vouchers the customer can use right now. This mechanism enables you to show the customer, at the cart level, all of his/her vouchers he/she can use, including the gift vouchers and loyalty cards that can be used as the means of payment, enabling your customers to choose a specific reward for themselves, or allowing you to apply the discounts automatically.
Case 3 - Vouchers applicable to specific products
Only a promotion that is applicable to items in the cart."scenario": "PRODUCTS_DISCOUNT"
{
"scenario": "PRODUCTS_DISCOUNT",
"customer": {
"source_id": "GUID_123_john_wayne",
"name": "John Wayne",
"metadata": {
"tier": "VIP"
}
},
"order": {
"items": [
{
"source_id": "bosch_product_1",
"quantity": "1",
"price": 10000,
"related_object": "product",
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"source_id": "digital_book",
"quantity": "1",
"price": 1500,
"related_object": "product",
"product": {
"name": "Digital Book"
}
}
]
},
"options": {
"expand": [
"redeemable"
]
}
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "vm3HkNF2",
"object": "voucher",
"created_at": "2023-09-15T12:59:34.860Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 1000,
"total_discount_amount": 1000,
"total_amount": 10500,
"items_applied_discount_amount": 1000,
"total_applied_discount_amount": 1000,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"discount_amount": 1000,
"applied_discount_amount": 1000,
"price": 10000,
"subtotal_amount": 9000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_kHDQEBDVn8G04oxvgzRf5et9",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
},
{
"object": "product",
"id": "bosch_product_1",
"source_id": "bosch_product_1",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_f78wOLL9cE2WCSdtliT0UIh0",
"campaign_name": "10% discount for BOSCH products"
},
{
"id": "camp_f78wOLL9cE2WCSdtliT0UIh0",
"object": "campaign",
"created_at": "2023-09-15T12:59:34.307Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 10,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 1000,
"total_discount_amount": 1000,
"total_amount": 10500,
"items_applied_discount_amount": 1000,
"total_applied_discount_amount": 1000,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"discount_amount": 1000,
"applied_discount_amount": 1000,
"price": 10000,
"subtotal_amount": 9000,
"product": {
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}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"price": 1500,
"subtotal_amount": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_kHDQEBDVn8G04oxvgzRf5et9",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
},
{
"object": "product",
"id": "bosch_product_1",
"source_id": "bosch_product_1",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
0
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"name": "10% discount for BOSCH products"
},
{
"id": "promo_QwH9khhoiNAthPykdnpAcpAi",
"object": "promotion_tier",
"created_at": "2023-09-15T12:48:11.443Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 20,
"is_dynamic": false
}
},
"order": {
"amount": 11500,
"items_discount_amount": 300,
"total_discount_amount": 300,
"total_amount": 11200,
"items_applied_discount_amount": 300,
"total_applied_discount_amount": 300,
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"amount": 1500,
"discount_amount": 300,
"applied_discount_amount": 300,
"price": 1500,
"subtotal_amount": 1200,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_KM2mzWPu77CFvZX2wWBqVKVp",
"strict": false,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
1
]
},
{
"object": "product",
"id": "digital_book",
"source_id": "digital_book",
"strict": true,
"effect": "APPLY_TO_EVERY",
"order_item_indices": [
1
]
}
],
"total": 2,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"name": "20% off Digital books for VIP customers",
"banner": "20% off Digital books for VIP customers",
"campaign_id": "camp_orPbvjZ9OSmaZzRvj5gjT1kK",
"campaign_name": "Promotion - % off"
}
],
"total": 3,
"has_more": false
},
"tracking_id": "track_wBhrnKJfwZMTuOpQ+uItfJXOJ6STUymy",
"order": {
"items": [
{
"object": "order_item",
"source_id": "bosch_product_1",
"related_object": "product",
"quantity": 1,
"price": 10000,
"product": {
"name": "BOSCH GDR 120-LI Cordless Impact Driver / Wrench"
}
},
{
"object": "order_item",
"source_id": "digital_book",
"related_object": "product",
"quantity": 1,
"price": 1500,
"product": {
"name": "Digital Book"
}
}
],
"metadata": {},
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"stacking_rules": {
"redeemables_limit": 30,
"applicable_redeemables_limit": 5
}
}
Case 3 Summary Voucherify will return all the discounts that apply to the products you sent in the order. When a customer is browsing your products and is shown the product listing page, you can send, in the payload, the list of all the products the customer is presented and Voucherify will return all the discounts that apply to these products. The returned results can be visualized, for example, by a striked-through price.
Case 4 - Upselling (audience only)
The upsell scenario displays all the incentives within customer’s reach in their cart view and encourages them to purchase additional products."scenario": "AUDIENCE_ONLY"
{
"scenario": "AUDIENCE_ONLY",
"customer": {
"source_id": "15072024",
"name": "John Toolman",
"email": "[email protected]",
"metadata": {
"subscribed": false
}
},
"order": {
"items": [
{
"quantity": 1,
"price": 10000,
"amount": 10000,
"source_id": "23425235",
"name": "GDR Drill",
"related_object": "product",
"product": {
"metadata": {
"category": "Tools",
"vendor": "Bosch",
"color": "gray"
}
}
},
{
"quantity": 1,
"price": 40000,
"amount": 40000,
"source_id": "327583490",
"name": "GRW Stirring Mech.",
"related_object": "product",
"product": {
"metadata": {
"category": "Tools",
"vendor": "Bosch",
"color": "dark_green"
}
}
}
]
},
"options": {
"limit": 30,
"starting_after": "null",
"sorting_rule": "DEFAULT",
"expand": [
"redeemable",
"validation_rules",
"category"
],
"filters": {
"resource_type": {
"conditions": {
"$is": [
"promotion_tier"
]
}
}
}
}
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "promo_zEvnqe70cvuC1UZ4Dwpc8HIN",
"object": "promotion_tier",
"created_at": "2024-07-12T13:40:07.596Z",
"result": {
"discount": {
"type": "PERCENT",
"effect": "APPLY_TO_ITEMS",
"percent_off": 25,
"is_dynamic": false
}
},
"order": {
"amount": 50000,
"total_amount": 50000,
"items": [
{
"object": "order_item",
"source_id": "23425235",
"related_object": "product",
"quantity": 1,
"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
"id": "prod_0efff3875308dc5ab8",
"source_id": "23425235",
"name": "GDR Drill",
"metadata": {
"category": "Tools",
"vendor": "Bosch",
"color": "gray"
},
"price": 10000
}
},
{
"object": "order_item",
"source_id": "327583490",
"related_object": "product",
"quantity": 1,
"amount": 40000,
"price": 40000,
"subtotal_amount": 40000,
"product": {
"id": "prod_0efff55b6308dc189f",
"source_id": "327583490",
"name": "GRW Stirring Mech.",
"metadata": {
"category": "Tools",
"vendor": "Bosch",
"color": "dark_green"
},
"price": 40000
}
}
],
"metadata": {},
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"object": "order"
},
"applicable_to": {
"data": [
{
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"source_id": "23787597244",
"strict": false,
"effect": "APPLY_TO_EVERY",
"aggregated_quantity_limit": 1
}
],
"total": 1,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {
"button_link": "https://www.diytoolkit.com/products/mixing-accessories/bosch",
"button_text": "ADD MIXING ACCESSORIES",
"terms_and_conditions": [
"Discount applies only to BOSCH mixing accessories with the purchase of the BOSCH Stirring Mechanism.",
"Limit one discounted accessory per customer."
]
},
"categories": [],
"name": "Mix it Up with Power",
"banner": "Buy any Bosch stirring mechanisms and get <b>25% off any Bosch mixing accessories</b>.",
"campaign_id": "camp_BpaPSw3Ij0T0Hd7McHZn5hPF",
"campaign_name": "Upselling",
"validation_rules_assignments": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "asgm_kPomkMQRhDGCSnsf",
"rule_id": "val_Znc2zJvKopJm",
"related_object_id": "promo_zEvnqe70cvuC1UZ4Dwpc8HIN",
"related_object_type": "promotion_tier",
"object": "validation_rules_assignment",
"validation_status": "PARTIALLY_VALID",
"validation_omitted_rules": [
"1"
]
}
],
"total": 1
}
},
{
"id": "promo_NNdPNMKlHqBWLEOMD7F29Zbh",
"object": "promotion_tier",
"created_at": "2024-07-12T13:40:07.161Z",
"result": {
"discount": {
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"effect": "APPLY_TO_ORDER",
"percent_off": 15,
"is_dynamic": false
}
},
"order": {
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"total_discount_amount": 7500,
"total_amount": 42500,
"applied_discount_amount": 7500,
"total_applied_discount_amount": 7500,
"items": [
{
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"related_object": "product",
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"amount": 10000,
"price": 10000,
"subtotal_amount": 10000,
"product": {
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"name": "GDR Drill",
"metadata": {
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"color": "gray"
},
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}
},
{
"object": "order_item",
"source_id": "327583490",
"related_object": "product",
"quantity": 1,
"amount": 40000,
"price": 40000,
"subtotal_amount": 40000,
"product": {
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"name": "GRW Stirring Mech.",
"metadata": {
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},
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}
}
],
"metadata": {},
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},
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"data_ref": "data",
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},
"inapplicable_to": {
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"data_ref": "data",
"object": "list"
},
"metadata": {
"button_link": "https://www.diytoolkit.com/products/tools/bosch",
"button_text": "ADD ADDITIONAL BOSCH TOOL",
"terms_and_conditions": [
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"Must buy 3 BOSCH power tools to qualify.",
"Cannot be combined with other coupons or promotions."
]
},
"categories": [
{
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"name": "Exclusive",
"hierarchy": 1,
"created_at": "2024-07-04T09:12:22.909Z",
"object": "category",
"stacking_rules_type": "EXCLUSIVE"
}
],
"name": "Complete Your Set",
"banner": "Add 3 Bosch power tools to your cart and <b>save 15% on the entire purchase</b>.",
"campaign_id": "camp_BpaPSw3Ij0T0Hd7McHZn5hPF",
"campaign_name": "Upselling",
"validation_rules_assignments": {
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]
}
],
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}
},
{
"id": "promo_efLUWNBKOeKvfMwrDCU6QdKH",
"object": "promotion_tier",
"created_at": "2024-07-12T13:40:06.969Z",
"result": {
"discount": {
"type": "UNIT",
"effect": "ADD_MISSING_ITEMS",
"unit_off": 1,
"unit_type": "prod_0efff23a1648dc2df0",
"product": {
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},
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}
},
"order": {
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"total_discount_amount": 3500,
"total_amount": 50000,
"items_applied_discount_amount": 3500,
"total_applied_discount_amount": 3500,
"items": [
{
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},
{
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},
{
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],
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},
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},
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},
"metadata": {
"button_link": "https://www.diytoolkit.com/products/cordless-tool-kits",
"button_text": "ADD CORDLESS TOOL KIT.",
"terms_and_conditions": [
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"Limit one free charger per customer."
]
},
"categories": [],
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"banner": "Buy any cordless tool kit and receive a <b>free rapid charger</b>.",
"campaign_id": "camp_BpaPSw3Ij0T0Hd7McHZn5hPF",
"campaign_name": "Upselling",
"validation_rules_assignments": {
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}
],
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},
{
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}
},
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},
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}
},
{
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}
],
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},
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},
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"data_ref": "data",
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},
"metadata": {
"button_link": "https://www.diytoolkit.com/products/stands-and-tables",
"button_text": "ADD BENCH TOOL",
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]
},
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}
],
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"validation_omitted_rules": [
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]
}
],
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}
}
],
"total": 4,
"has_more": false,
},
"tracking_id": "track_6G9+vdeGnx+Zf09lzSq5dw==",
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{
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},
{
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},
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}
],
"metadata": {},
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},
"stacking_rules": {
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"applicable_exclusive_redeemables_limit": 1,
"exclusive_categories": [
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],
"joint_categories": [],
"redeemables_application_mode": "ALL",
"redeemables_sorting_rule": "REQUESTED_ORDER"
}
}
Case 4 Summary Based on the customer order, Voucherify will encourage customers to buy a more expensive version of a product or add extra products from a matching theme adding various incentives. This process focuses on enhancing the customer’s purchase to increase the total sale.
Bundles
With bundles, you can create discount incentives that depend on the content of the customer’s cart (order.items array in the request). For example, you can create a bundle of two thermal bottles and five products from a product collection that the customer must have in their cart to be eligible for a $10 discount for a hoodie.
The incentives based on a bundle behave differently depending on the qualification scenario. The incentives are returned depending on how the customer’s cart meets bundle requirements:
ALL– the cart must meet the bundle conditions for the incentive to be returned;AUDIENCE_ONLY– the cart does not have to meet the bundle conditions for the incentive to be returned;CUSTOMER_WALLET– the cart must meet the bundle conditions;PRODUCTS– the cart does not have to meet the bundle conditions;PRODUCTS_DISCOUNT– the incentive is returned if it is a discount that target products and if that discounted product is in the cart; however, the cart does not have to meet the bundle conditions;PROMOTION_STACKS– the cart must meet the bundle conditions;PRODUCTS_BY_CUSTOMER– the cart does not have to meet the bundle conditionsPRODUCTS_DISCOUNT_BY_CUSTOMER– the incentive is returned if it is a discount that target products and if that discounted product is in the cart; however, the cart does not have to meet the bundle conditions.
- 2 Star Thermal Bottles
- 5 Adventure-brand products
order.items) include only 1 Star Thermal Bottle, 1 Adventure T-shirt, and 2 pairs of Adventure Socks, the qualification returns data with identified products and their quantities that meet the bundle conditions and what is missing in the bundle, namely 1 Star Thermal Bottle and 2 items from the Adventure-brand collection ("id": "pc_pWu3TzRFhJ99Xak7Z7QlynNa").
{
"customer": {
"source_id": "rdmr01"
},
"order": {
"items": [
{
"product": {
"id": "prod_0fc35dfe978defeb6b",
"name": "Star Thermal Bottle",
"price": 2499,
"metadata": {
"brand": "Star"
}
},
"quantity": 1
},
{
"product": {
"id": "prod_0fc35dfeaa0defeb73",
"name": "Adventure T-shirt",
"price": 1999,
"metadata": {
"brand": "Adventure"
}
},
"quantity": 1
},
{
"product": {
"id": "prod_0fc35dfeabcdefeb80",
"name": "Adventure Socks",
"price": 499,
"metadata": {
"brand": "Adventure"
}
},
"quantity": 2
}
]
},
"options": {
"filters": {
"campaign_type": {
"conditions": {
"$is": [
"DISCOUNT_COUPONS"
]
}
},
"resource_type": {
"conditions": {
"$is": [
"voucher"
]
}
}
},
"expand": [
"redeemable",
"validation_rules"
],
"limit": 1
},
"scenario": "AUDIENCE_ONLY"
}
{
"redeemables": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "BUNDLE-PROD-1c",
"object": "voucher",
"created_at": "2025-03-26T11:00:17.987Z",
"result": {
"discount": {
"type": "AMOUNT",
"effect": "APPLY_TO_ITEMS",
"amount_off": 1000,
"aggregated_amount_limit": 10000,
"is_dynamic": false
},
"bundle": {
"quantity": 0,
"identified": [
{
"id": "prod_0fc35dfe978defeb6b",
"object": "product",
"item_index": 0,
"item_quantity": 1
},
{
"id": "prod_0fc35dfeaa0defeb73",
"object": "product",
"item_index": 1,
"item_quantity": 1
},
{
"id": "prod_0fc35dfeabcdefeb80",
"object": "product",
"item_index": 2,
"item_quantity": 2
}
],
"missing": [
{
"id": "prod_0fc35dfe978defeb6b",
"object": "product",
"item_quantity": 1
},
{
"id": "pc_pWu3TzRFhJ99Xak7Z7QlynNa",
"object": "products_collection",
"item_quantity": 2
}
]
}
},
"order": {
"amount": 5496,
"total_amount": 5496,
"items": [
{
"object": "order_item",
"id": "ordli_10568b16f101e97576",
"quantity": 1,
"initial_quantity": 1,
"amount": 2499,
"initial_amount": 2499,
"price": 2499,
"subtotal_amount": 2499,
"product": {
"id": "prod_0fc35dfe978defeb6b",
"source_id": "star-th-bottle",
"name": "Star Thermal Bottle",
"metadata": {
"brand": "Star"
},
"price": 2499
}
},
{
"object": "order_item",
"id": "ordli_10568b16f101e97577",
"quantity": 1,
"initial_quantity": 1,
"amount": 1999,
"initial_amount": 1999,
"price": 1999,
"subtotal_amount": 1999,
"product": {
"id": "prod_0fc35dfeaa0defeb73",
"source_id": "adv-tshirt",
"name": "Adventure T-shirt",
"metadata": {
"brand": "Adventure"
},
"price": 1999
}
},
{
"object": "order_item",
"id": "ordli_10568b16f101e97578",
"quantity": 2,
"initial_quantity": 2,
"amount": 998,
"initial_amount": 998,
"price": 499,
"subtotal_amount": 998,
"product": {
"id": "prod_0fc35dfeabcdefeb80",
"source_id": "adv-scks",
"name": "Adventure Socks",
"metadata": {
"brand": "Adventure"
},
"price": 499
}
}
],
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"applicable_to": {
"data": [
{
"object": "products_collection",
"id": "pc_nw1xRgXB8cBzDJSrSbdSqJP4",
"strict": false,
"effect": "APPLY_TO_EVERY",
"skip_initially": 0,
"repeat": 1,
"target": "ITEM"
}
],
"total": 1,
"data_ref": "data",
"object": "list"
},
"inapplicable_to": {
"data": [],
"total": 0,
"data_ref": "data",
"object": "list"
},
"metadata": {},
"campaign_id": "camp_vzuF8JZdh1tdQqw3R6rS63ci",
"campaign_name": "Bundle-Product-Discount",
"validation_rules_assignments": {
"object": "list",
"data_ref": "data",
"data": [
{
"id": "asgm_e9RsrtXBMCJ5ti1S",
"rule_id": "val_g1rAIcaPuxAd",
"related_object_id": "v_XXSJVTBFFKLPiy585UqtTPiYJMF1bnBW",
"related_object_type": "voucher",
"object": "validation_rules_assignment",
"validation_status": "VALID"
}
],
"total": 1
}
}
],
"total": 1,
"has_more": true,
"more_starting_after": "2025-03-26T11:00:17.987Z"
},
"tracking_id": "track_C7TLT9aBmso=",
"order": {
"items": [
{
"object": "order_item",
"id": "ordli_10568b16f101e97576",
"quantity": 1,
"product": {
"id": "prod_0fc35dfe978defeb6b",
"source_id": "star-th-bottle",
"name": "Star Thermal Bottle",
"metadata": {
"brand": "Star"
},
"price": 2499
}
},
{
"object": "order_item",
"id": "ordli_10568b16f101e97577",
"quantity": 1,
"product": {
"id": "prod_0fc35dfeaa0defeb73",
"source_id": "adv-tshirt",
"name": "Adventure T-shirt",
"metadata": {
"brand": "Adventure"
},
"price": 1999
}
},
{
"object": "order_item",
"id": "ordli_10568b16f101e97578",
"quantity": 2,
"product": {
"id": "prod_0fc35dfeabcdefeb80",
"source_id": "adv-scks",
"name": "Adventure Socks",
"metadata": {
"brand": "Adventure"
},
"price": 499
}
}
],
"customer_id": null,
"referrer_id": null,
"object": "order"
},
"stacking_rules": {
"redeemables_limit": 25,
"applicable_redeemables_limit": 5,
"applicable_exclusive_redeemables_limit": 1,
"exclusive_categories": [],
"joint_categories": [],
"redeemables_application_mode": "PARTIAL",
"redeemables_sorting_rule": "REQUESTED_ORDER",
"redeemables_no_effect_rule": "REDEEM_ANYWAY",
"redeemables_products_application_mode": "STACK",
"redeemables_rollback_order_mode": "WITH_ORDER"
}
}